Are.na Heuristic Evaluation
Six heuristic violations, five recommendations
context
A heuristic evaluation of Are.na's desktop experience
Identified usability issues while trying to preserve what makes the product special. (I love this app. Be gentle with me, Are.na...)
I led the research, data analysis, and design of all recommendations. Early on, I collaborated with Esha Ahluwalia and Dahlia James to surface violations across the product, then took it from there solo.
full report
Introduction, methodology, problems and recommendations
